From NFDC

Our phone number is changing on 3 August

From 3 August, you will no longer be able to contact us on 023 80 28 5588.

If you call that number you will hear a recorded message to advise you the number is no longer in use.  All our other telephone numbers remain unchanged and 023 80 28 5000 is our customer services number. 

Before telephoning you may wish to save time by searching this website for information about our services.  You will also see options to web-chat with our customer services team. Or you can email us at customer.services@nfdc.gov.uk

If you have the 5588 number stored anywhere, please delete it to save you misdialling in future.

If you call customer services you will hear a list of options.  Please listen carefully so you can select the right one for the service you are looking for. Your call will then be automatically put through to the service you want, or you will be connected to customer services.